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Property Management Houston

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Houston RPM Maintenance

Houston RPM Maintenance

Request Maintenance

There are two ways to request maintenance or repairs.

  1. Log in to your tenant portal and complete a Service Request for maintenance or repairs.
  2. Call our 24 Hour Maintenance Hotline at 888-511-9198 to request maintenance. If it is an emergency, please call us immediately.

(Note: If the situation involves a serious water leak, locate the main water valve in your rental home

and turn it to the off or closed position.)

Before Requesting Maintenance

For faster resolution, review the following list of suggestions before calling maintenance. You can also find helpful maintenance tips and advice in your tenant account.

Maintenance Problem

Possible Solution

Smoke/CO Detector won’t work when tested

  • Monthly check and replace battery as needed

  • Notify maintenance at once if still not working

Smoke/CO detector beeps softly on and off

Check and replace battery

No power to plugs or switches

  • Check breaker panel or fuse box

  • Check and reset GFI plug

  • Check if plug works off wall switch

Garbage disposal or Dishwasher won’t work

  • Push reset button on disposal or use Allen wrench and turn

  • Clear foreign debris from disposal.

    Check for wall switch supplying power to dishwasher.

No hot water

  • Check thermostat on hot water tank

    Verify pilot light is lit

    Check valve closed/ Check breaker panel

Hot water “TOO HOT”

Check thermostat on tank and turn down

Faucet or toilet leaks

Turn off water fixture under sink, toilet at valve and notify maintenance

Toilet or sink backed up/ not draining

Try plunger. If still backed up, call maintenance

Heater Not Working

  • Check thermostat/ check batteries

    Check any button or pilot lights

    Furnace covers on correctly

    Verify pilot light lit

    Check if breaker is tripped

Dishwasher won’t drain

  • Clean food out of bottom of dishwasher

  • Clean filter

  • Use Jet Dry® once a month, it prevents hard water build up

Refrigerator too warm or too cold

  • Check thermostat, set correctly

    Check grill and coils to ensure they are clean

    Clean out drain hole

In the case of freezing weather

  • Cover outside hose faucets

  • Disconnect outside hoses

  • Shut off water to outside faucet if possible and drain lines.

  • Cover foundation vents with approved insulation materials

  • Ensure thermostat set to min 55 degrees fahrenheit in home

Frozen pipes

To prevent:

  • Leave cupboard and pantry doors open where pipes are with heat turned up.

NEVER USE OPEN FLAME to try to thaw

Houston RPM Maintenance Services

In addition to saving you time and money through our Houston property management services, Real Property Management Houston provides high quality and timely maintenance on your Houston rental property. Our in-house Houston RPM maintenance staff and preferred vendor relationships will save you time and money as well as ensure the repairs are done in a professional manner.

Our Houston RPM maintenance department is available 24-hours a day, 7 days a week, including all of our emergency services.

You can simply submit a request online through your portal or call us at 888-511-9198.

 

Contact Real Property Management Houston and let us know how we can be of service to you.  You’ll be glad you did! Call (713) 830-1888 or our Houston RPM Maintenance Department.

Real Property Management Houston offers properties for rent in :

Houston, Katy, Cypress, Humble, Spring, The Woodlands, Tomball, Magnolia, The Heights, Fairfield, Waller, Montgomery, Walden, Shenandoah, Field Store, Hempstead, Conroe , Hockley, Jersey Village & surrounding areas.

We offer full-service Houston property management services.