Houston Property Management Questions

Houston Property Management Questions

Our List of frequently asked Houston Property Management Questions might just help you out!

Q:  Where is the Real Property Management Houston office?
A:  Address of Real Property Management Houston Operations office location below:

RPM Houston Operations/Accounting Center (click here for directions)
15715 Tuckerton Rd.
Houston, TX 77095
(713) 830-1888

Q:  What types of properties do you manage?
A:  Real Property Management Houston manages any type of residential property including single-family homes, townhomes, condos, and multi-family units. Click on the video below to see what exactly RPM Houston can do for you.


Q:  What services does Real Property Management Houston provide?
A:  Real Property Management Houston is one of the few full-service Houston property management companies that focus exclusively on property management in Houston.

We provide extensive marketing campaigns to get your property maximum rental exposure.  In addition, we run nationwide criminal and credit background checks as well as income/employment verification on every prospective tenant to make sure we are finding you a qualified renter.  Beyond that, we sign the lease with the tenant, enforce the lease, collect rents, and disburse rental proceeds to our owners via electronic transfer or check.  We also assess your property multiple times annually on an interior and exterior basis to ensure the property is being properly taken care of by the tenants. In addition, we have in-house maintenance solutions to address any maintenance issues that may arise.  Lastly, in the unlikely event of an eviction, we have an innovative Eviction Protection Plan that covers eviction costs for you.

Q:  What do you charge for these services?
A:  We have a very simplistic and cost-effective fee structure.  For multi-family units, please contact us so we can provide you a custom quote.  For all other single-family homes, townhomes, and condos, we have a leasing fee and a monthly management fee to manage your property 24x7x365 which is a small percentage of the gross rents collected.

Q:  Who determines rent for my property?
A:  Ultimately, the market determines the rental amount for your property and it is our job to provide you with good, reliable market information regarding market rent rates.  As such, we will always recommend market pricing to you but we allow our clients to choose the price point.

Q:  How long will it take to rent my property?
A:  For all of our Houston properties that are market-ready and priced at market rates, our average days on market is approximately 26 days.  Your vacancy period will also be affected by both the vacancy rate within the area and also the time of year as there are specific months in which properties lease faster.

Q:  Who pays for any maintenance that needs to be done on my property?
A:  Unless the tenant is responsible for damage or is negligent with regards to property maintenance, the owner bears the financial responsibility of paying for repairs.

Q:  Why should I choose Real Property Management Houston to manage my property/properties?
A:  If you are looking for the best value in residential property management in Houston, TX you have found it.  With a service offering that is as comprehensive as any in the market combined with the most cost-effective solution you will find anywhere, moving forward with us is a good business decision.

Q:   What separates you from the competitors?
A:   We are the nation’s largest property management company and offer the most comprehensive Houston property management services in the industry at below market rates. We always have our owner’s best interest in mind when it comes to managing their services in the industry and do this at below market rates. We always have our owner’s best interest in mind when it comes to managing your property and work very hard for our owners every single day.

Q: How do you handle maintenance requests?
A:  We provide online portals for our tenants or they can fax, email or mail their requests to us. The Tenant is your customer and we try to remedy the problem in a short amount of time. Whether the problem is an emergency and time sensitive or a non-emergency problem, we will handle the repair per Texas Property Code.

If we identify the problem will put the tenant in danger from a health and safety standpoint, we will make the repair immediately to mitigate the owners risk and liability.

Our Houston RPM maintenance department is available 24-hours a day, 7 days a week, including all of our emergency services.

You can simply submit a request online through your portal or call us at (888) 511-9198.

Q:  Who will perform the maintenance at my home and what will be the cost?
A:  We use both in-house maintenance staff as well as approved vendors. We are competitive and handle all repairs per code which is required by law. The cost will be based on the specific repair and in all cases we attempt to send a technician that can handle multiple issues so your total cost is less. Because we are the industry’s largest management company, we are able to negotiate heavy discounts on materials and labor and we pass along these savings to our clients.

Q:  Are you licensed in the State of Texas?

A:  We are licensed Realtors and Brokers and members of the National Association of Residential Property Managers (NARPM) Texas Association of Realtors (TAR) and Houston Association of Realtors (HAR).

Q: How do I contact you for Houston property management questions or a quote?
A: Simply call our office at (713) 830-1888 or email Kathy Grey at Kathy@HoustonRPM.com.  Someone will be back in touch with you within 24 hours.


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