Houston Property Management FAQ
Find answers to the most common questions about Houston rental property management. From tenant screening and rent collection to maintenance, evictions, and financial reporting, this FAQ shows why property owners trust Real Property Management Houston for professional, full-service management.
Where is the Real Property Management Houston office?
RPM Houston Operations/Accounting Center
15715 Tuckerton Rd., Houston, TX 77095
Call: (713) 830-1888
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Why should I choose Real Property Management Houston?
If you are looking for the best value in residential property management in Houston, TX you have found it. With a service offering that is as comprehensive as any in the market combined with the most cost-effective solution you will find anywhere, moving forward with us is a good business decision.
We are the nation’s largest property management company and offer the most comprehensive Houston property management services in the industry at below market rates. We always have our owner’s best interest in mind when it comes to managing your property and work very hard for our owners every single day.
We have real humans answering your calls! We also are the only property management company in the Houston area that makes videos of our rentals to lease faster! We also offer property tax protesting as a Optional Service.
Contact Kim Fleshner at Kim@houstonrpm.com or call 713-830-1888.
Learn more about our Houston Rental Management Services.
What types of properties do you manage?
Real Property Management Houston manages any type of residential property including single-family homes, townhomes, condos, and multi-family units.
Learn more about our Houston Rental Management Services.
What services does Real Property Management Houston provide?
We are a full-service Houston property management company. Our services include:
- Marketing & Advertising on top leasing sites and video tours
- Comprehensive Tenant Screening with credit, income, employment, and criminal checks
- Lease signing, enforcement, and rent collection
- Property Inspections multiple times annually
- Maintenance & Repairs via in-house staff and approved vendors
- In the unlikely event of an eviction, we have an innovative Eviction Protection Plan in our optional services area that covers eviction costs for you.
Learn more about our Houston Rental Management Services.
What do you charge for rental property management services?
We have a very simplistic and cost-effective fee structure. For multi-family units, please contact us so we can provide you a custom quote. For all other single-family homes, townhomes, and condos, we have a leasing fee and a monthly management fee to manage your property 24x7x365 which is a small percentage of the gross rents collected.
Who determines rent for my property?
We provide reliable market data and rental recommendations, but the final decision is yours. Our goal is to maximize occupancy and rental income while staying competitive.
How long will it take to rent my property?
For all of our Houston properties that are market-ready and priced at market rates, our average days on market is approximately 26 days. Your vacancy period will also be affected by both the vacancy rate within the area and also the time of year as there are specific months in which properties lease faster.
Who pays for maintenance?
Unless damage is tenant-caused, the owner covers maintenance costs. We provide in-house and vendor maintenance solutions at discounted rates for cost efficiency.
How do you handle maintenance requests?
We provide online portals for our tenants or they can fax, email or mail their requests to us. The Tenant is your customer and we try to remedy the problem in a short amount of time. Whether the problem is an emergency and time sensitive or a non-emergency problem, we will handle the repair per Texas Property Code.
If we identify the problem will put the tenant in danger from a health and safety standpoint, we will make the repair immediately to mitigate the owners risk and liability.
Our Houston RPM maintenance department is available 24-hours a day, 7 days a week, including all of our emergency services.
Who performs maintenance and how is cost determined?
We use both in-house maintenance staff as well as approved vendors. We are competitive and handle all repairs per code which is required by law. The cost will be based on the specific repair and in all cases we attempt to send a technician that can handle multiple issues so your total cost is less. Because we are the industry’s largest management company, we are able to negotiate heavy discounts on materials and labor and we pass along these savings to our clients.
How do you screen tenants?
Our Comprehensive Resident Screening evaluates credit, income, employment, and criminal history. We place reliable tenants to protect your Houston rental investment.
How can I track my property’s financial performance?
Through our Online Accounting and Financial Reporting, owners can access rent collection, expenses, and detailed financial statements securely anytime.
Can I analyze potential rental properties before purchase?
Yes. Our Wealth Optimizer allows Houston investors to analyze ROI, cash flow, and appreciation for multiple properties to make informed investment decisions.
Try it: Wealth Optimizer Calculator
How long has Real Property Management been in business?
With over 35 years of experience and management of more than $16 billion in rental assets, we are recognized as a leading property management company in Houston.
Which areas do you serve in Houston?
We manage properties in Houston and surrounding areas including Katy, Cypress, Humble, Spring, The Woodlands, Tomball, Magnolia, The Heights, Fairfield, Waller, Montgomery, Walden, Shenandoah, Field Store, Hempstead, Conroe, Hockley, Jersey Village, and nearby communities.
Full list: Areas We Serve
Are you licensed in Texas?
Yes. We are licensed REALTORS® and Brokers, members of the National Association of Residential Property Managers (NARPM), Texas Association of REALTORS® (TAR), and Houston Association of REALTORS® (HAR).
How do I get started with Real Property Management Houston?
Contact our Houston team via Contact Form or call 713-830-1888. We provide personalized consultations to protect and grow your rental property investment.